Occasionally an error occurs with magic5 and it is helpful for magic5 support to be able to view the technical details that caused the problem.  You may be aware that an error has happened, or you may have contacted magic5 support to find out why something hasn't happened as you expected and they may have asked you to send the information.

Log on to magic5 (or exit the form you were working on) so that you are on the menu screen.  Open your device's menu and select 'Support: e-mail log files'.  You may sometimes be asked to send the database using 'Support: send database' but please don't do this unless requested.